Safety and Theater Standards
The Music Hall is committed to ensuring the comfort and enjoyment of our guests with varying abilities. Our facility is wheelchair accessible and offers a variety of accommodative services. We monitor industry changes and advancements to maintain the highest level of accessibility for our guests. For all seating and front of house accommodations, please contact our box office at 313-887-8501. For program-related accommodations, please contact Latasha Burnett, at 313-887-8510.
Lost and Found
Items that are found during and after performances will be turned into our box office staff. Please call 313-887-8501 if you have lost or misplaced an item while visiting the Music Hall.
Etiquette and Policies
A performance at the Music Hall can be a truly unforgettable experience for all of our guests and for the performers. Below are tips that will help ensure everyone’s enjoyment.
Silence is golden when it comes to cell phones
Please silence all cell phones and other electronic devices prior to the performance. Some devices can interfere with our sound system, and electronic alerts of all kinds can be disrupting to other patrons as well as to performers. In addition, we ask that you refrain from texting during performances, as the glow from your device is distracting.
It’s not over till it’s over
Although it may be enticing to make an early departure in order to get to your car quickly, leaving the theater before the performance is over is noticed by everyone, including the performers on stage. We ask that you plan on remaining in your seat until encores and curtain calls have finished.
Disruptive or dangerous behavior
Any guest who poses a health or sanitary risk; disturbs other guests; causes damage to Music Hall property or refuses to cooperate with Music Hall staff when asked to follow operational policies will be asked to leave the venue.
Hearing-impaired
Audio assist devices are available for the hearing-impaired during all performances. Please inquire with box office upon arrival.
Smoke-free environment
Smoking inside the Music Hall is prohibited.
PARTNERS & AFFILIATIONS
